In the Loop with Velatir

Comfort picks the tool and habit keeps it there. Give a team access to five specialised AI tools, and the usage data tends to show most of the work in one of them, usually the one that was easiest to start with. From the leader’s chair, the other four look available and paid for, which makes the gap easy to miss.

Knowing what each AI service is used for also matters for compliance. Under the EU AI Act, the purpose a system is used for is part of how it is assessed, so a leader who can see those purposes in their own organisation has an answer ready when the question comes.

Mathias Paulsen, Product Owner at Velatir, works with the usage data behind the platform every day and decides what it should make visible next. In this session, he walks through what the data shows about which AI tools are used for which purposes, and why comfort and habit so often decide the choice. The findings come from Velatir’s own back office data and are put into perspective with what we have learned from working with customers.