AI Risk for SMBs: A real-life paradox
AI adoption is no longer optional for SMBs, but it comes with a brutal paradox. Ignore AI and you fall behind competitors transforming operations and customer service. Adopt AI hastily and you risk data leaks, compliance violations, and operational failures. Unlike enterprises, SMBs rarely have buffers; one AI misstep can break customer trust. Real-world examples show how chatbots, automation, and platform breaches cause chaos. But paralysis is just as dangerous; fear-driven inaction carries steep opportunity costs. The way out is not avoiding risk but governing it with smart, lightweight oversight. Strategic AI governance turns compliance into a competitive advantage, not a burden. By starting small, tracking usage, and layering safeguards, SMBs can scale safely. The paradox dissolves when governance fuels growth, making AI both safe and powerful.